This privacy policy explains how Roche Academy uses and protects any personal information that you provide to us when you use our website or services.

Roche Academy is committed to protecting your privacy. Any personal information you provide while using our website or services will only be used in accordance with this privacy policy.

We may update this policy from time to time by revising this page. You should check this page periodically to stay informed about any changes. This policy is effective from 01/10/2023.

WHAT WE COLLECT

We may collect the following information:

  • Name and job title.
  • Contact information, including email address and phone number.
  • Demographic information such as postcode, preferences, and interests.
  • Other information relevant to customer surveys and/or offers.

LAWFUL BASIS FOR PROCESSING DATA

We process your data under the following lawful bases:

  • Consent: Where you have provided consent for us to use your data, such as for marketing communications.
  • Contract: When processing is necessary for the performance of a contract, such as enrolling in a course.
  • Legitimate Interest: For internal record keeping, website improvements, and direct communication related to your services.

WHAT WE DO WITH THE INFORMATION WE GATHER

We use this information to:

  • Maintain internal records.
  • Improve our products and services.
  • Periodically send promotional emails about new products, special offers, or other relevant information (only with your consent).
  • Contact you for market research purposes, or to customize the website according to your preferences.
  • Provide support, answer inquiries, and process transactions.

SECURITY

We are committed to keeping your information secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

We use cookies to improve your experience on our website:

  • Necessary cookies are essential for the operation of our website.
  • Analytical cookies allow us to monitor website traffic and improve our site for users.

You can manage cookie settings or block cookies in your browser settings.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you leave our site, we cannot be responsible for the protection and privacy of any information you provide to those websites. Please review their privacy policies separately.

CONTROLLING YOUR PERSONAL INFORMATION

You can control the collection and use of your personal information in the following ways:

  • Indicate your preferences when filling in forms on our website.
  • If you’ve agreed to receive marketing, you can unsubscribe or change your preferences at any time by emailing us at contact@roche-academy.com.

DATA SUBJECT RIGHTS

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your data:

  • Right to Access: You can request details of the personal information we hold about you.
  • Right to Rectification: You may request that we correct any information you believe is inaccurate or incomplete.
  • Right to Erasure: You can request the deletion of your personal data in certain circumstances.
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data in certain conditions.
  • Right to Object: You can object to the processing of your personal data.
  • Right to Data Portability: You have the right to request that we transfer your data to another organization, where applicable.

To exercise these rights, please contact us at contact@roche-academy.com.

DATA RETENTION

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

DATA SHARING

We may share your personal data with third-party service providers who assist us in providing our services. These providers are bound by data protection agreements to ensure the confidentiality and security of your information.

CONTACT US

Data Controller: Roche Academy
Registered Address: 3rd Floor, Gothic House, Barker Gate, Nottingham NG1 1JU
Contact Email Address: contact@roche-academy.com

CHILDREN’S PRIVACY

Our services are not intended for children under 16. We do not knowingly collect personal data from children under this age.

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